Catalog Terms and Conditions

Please read these Decor Policies (“Terms”, “Terms of Service”, “Policies”, “Disclaimer”) carefully before using any services provided by MVFiestas and Balloons. Your use of MVFiestas’s Services is conditioned upon your acceptance of and compliance with these Terms. These terms apply to all visitors, users, clients, customers and others who wish to use the Service.

By commissioning or using MVFiestas you agree to be bound by these terms. If you disagree with any part of the terms then you should not use MVFiestas Services. We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

Reservation of Services: To reserve the services of MVFiestas, the invoice must be signed and deposit paid by all indicated due dates. The cost for the services will be the value indicated on the invoice and total payment is due no later than 1 day before the event.

Rental Retainer: A refundable retainer of $150 is due at the time of booking. This obligates MVFiestas to have insurance for any equipment rented to the customer. If any damages (Including Dents, Scratches, etc..) occur to any rented equipment the deposit will not be returned.

Deposits: All deposits are non-refundable but can be used as a credit for another order. In case MVFiestas cannot fulfill your order for reasons above our control, your deposit will be returned.

Payment Schedule: All services booked will require a 50% deposit of the total cost in order to make a secure reservation. The remaining amount must be paid on the day before or same day of the event prior to the installment of your product(s). Failure to make deposit or payments by due date or in a timely manner may result in the any or all of the following:

Invalidation and removal of any applicable discounts, special promotions, complimentary services, etc.

Reinstatement fee of up to $100 to reestablish event date and time.

Release of event date and time.

Termination of the contract without compensation

Payments Accepted – Payments can be made by Transfers via Zelle: at 786-547-1431, Venmo (@Anubasalo), Cash App ($anuberbasalo), and Written Check is also an option. You may also pay through our website https://mvfiestas.com/pagos/

In Person Planning – As part planning your order we offer in person planning. All planning time is charged $50 by the hour. The Planning time will include, but are not limited to, your initial consultation, research, written proposal, and revisions and related research. Activities included in additional planning include but are not limited to research, revisions to order, additional meetings, conversations via email, phone or other methods for the purposes of design and/or event planning. MVFiestas reserves the right to waive any fee and add additional consultation time for larger events or as deemed necessary by MVFiestas.

Venue: Rules and regulations of all event sites are the responsibility of the client. The client shall provide a copy of all pertinent rules to MVFiestas.

Arrival — Access to event location must be secured and confirmed by client to ensure timely setup. Decorating Staff will arrive on-site within the hour of installation time specified. MVFiestas cannot be held responsible for delays (or incomplete décor) if reasonable amount of time is not allowed to complete décor services as described in this agreement.  Setup hours vary and will be specified in the original quote if it is to be longer than 2 hours.

Booking — An event is ONLY considered “confirmed” after a payment (50% deposit or full amount) is made by the due date indicated on service invoice. If client allows quotes/invoice to expire it is understood that the event date and time will be made available to other clients and any discount or special promotion applied will be remove and invalid.

Cancellation — Client maintains the right to cancel at any time, however the deposit will not be returned.

Limitation of Liability — Neither MVFiestas nor client will incur a liability to each other for failing to perform any obligation under this agreement if such failure results from a force majeure or any forces beyond a reasonable control. MVFiestas is not responsible for severe inclement weather, acts of God, government shutdown or mandate, pandemic, or other situations that may cancel or postpone your event. Please note that MVFiestas will make every effort to accommodate date changes as permitted by our schedule. In the event of incapacitating illness injury or emergency to the agreed-upon any MVFiestas Decorator, shall be substituted by a balloon artist of equal or greater skill at no additional cost to client. If no replacement can be found MVFiestas and client will be discharged of all obligations under this agreement and all deposits returned. We are not responsible for accidents or injuries related to our decor that is caused by mischief or mishandling by the client, guests or site staff. Client agrees to indemnify and hold MVFiestas harmless of and from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, to the extent caused by or arising out of or relating to the work of MVFiestas.

On-site Changes — Our mission is to make your event decor look great. If we are unable to complete the design as planned

due to unforeseeable circumstances at the event venue, or due to Client preference we will assess a change fee if we incur any addition labor or material expense as a result of such changes.

Client Installation— MVFiestas is not liable for the outcome of decorations/installations that are not preformed and or executed by our team. If the client elects to hang, install, mount, drop and or any other actions, they assume all risk and responsibility. This includes but not limited to, balloon decorations, balloon drop installations, balloon drop pulling, changing location of decor, etc…

1. BALLOON DECOR

The follow applies for all Balloon Decor jobs:

Sole Balloon Artist – MVFiestas will be the sole exclusive balloon décor provider for your event. Any designers will be direct employees or sub-contractors of the designated sole Balloon Artist used at this event. By signing this agreement the client agrees that no other person or company, including but not limited to caterer, coordinator, planner, event designer, volunteers, professional or otherwise, shall provide balloon products or decor for the client’s event without the written notice and consent of MVFiestas. This is to protect our professional reputation and to insure uniformity throughout your event. Any exceptions must be approved in writing by MVFiestas and exceptions are at the sole discretion of MVFiestas.

Material Guarantee

All materials are guaranteed to be as specified by the manufacturer. If a supplier discontinues a product or manufacturer changes material type, MVFiestas reserves the right to make any last minute changes (at our discretion based on availability of materials at time of event). We reserve the right to substitute an item of like kind and quality.

Disclaimer 

We use professional equipment and material as intended for its particular purpose within all designs. To limit your risk of damage we recommend that all decor and items remain in the position and location they are ordered for, installed in or placed in. Please do not use or place any decor designed for indoor use outdoor or outside of covered 4-wall framed structures.

Inclement Weather Clause

MVFiestas shall not be responsible should weather conditions that make it impossible to setup décor service (as described in this agreement). This includes, but not limited to strong winds, heat, rain or snow storms.

Outdoor Decor 

We use only the highest quality products and techniques to build your décor. However, due to the general nature of balloons, we CANNOT guarantee that your balloons will remain perfect and intact when used outdoors. Most outdoor decor is still subject to popping, “frosting” or fogging/oxidation of the colors, and/or movement from the wind. If inclement weather conditions make it difficult or impossible to produce as specified MVFiestas will do its best to be flexible with providing décor alternatives. It is clearly understood that there will be no refunds or discounts for loss, breakage or failure to produce due to factors outside and beyond our control.

Helium Balloons Outdoors 

To get best use out of Helium-filled designs including bouquets/clusters, arches centerpieces, etc. We strongly recommend that you use them for INDOOR ONLY. Unfortunately their behavior and movement are very unpredictable and they are likely to flop around in the wind, lose their form or pop, pop, pop!

Exclusivity Clause

Due to the professional level of our designs, there will not be any other balloons from other vendor sources on the event site during scheduled set-up time, including the inflation of balloons by volunteers. If this occurs, MVFiestas reserves the right to leave the job site for breach of contract. Exceptions: if client and MVFiestas agree prior to the event and it is written into the contract.

Decor Equipment 

All reusable non balloon equipment, including but not limited to frame, lighting, poles, fabric, etc., are the property of MVFiestas and must remain on-site for pickup at a specified time and date. Client is responsible for all losses due to theft, vandalism, misplacement or damage. In the event that our equipment is damaged, misplaced, or stolen, the Client agrees to be billed for the repair or replacement cost of the item(s). Depending on the decor, we may be able to build decor items onto temporary equipment that can be purchased during the booking process

Social Media

When we deliver or make and installation of a decoration/party , you consent to photographs taken of the product(s) to be shown on all of MVFiestas Social Media Platforms.